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Ideal IT infrastructure

certified, secure & highly available

  • ideal IT infrastructure
  • multiredundant
  • certified
  • secure
  • highly available
  • ideal IT infrastructure
  • multiredundant
  • certified
  • secure
  • highly available

Keyweb your data will be hosted exclusively in data centers in Germany. Keyweb has two own hidden as well as site-separated data centers in Thuringia, in addition to locations in Frankfurt and Berlin, in order to realize complex and cross-site projects according to individual requirements.

The data centers are further protected against data theft, data failure or data corruption caused as a result of environmental influences by a comprehensive security concept.

This is attested through TÜV certification from TÜV Saarland, a German provider of technical safety certificates, which also includes the principles and requirements of BSI IT Grundschutz, BITKOM and ISO 27001 and ISO 27002. To operate the data centers we put our trust in energy efficiency and use 100 % green energy. The high-capacity backbone with multiple redundant direct network connection offers with 80 Gbit modulators reliable availability.

Holistic security concept [pdf]

Safety

  • stable, failsafe infrastructure
  • extensive fire prevention measures
  • modern access control and video surveillance
  • TÜV verified data center level 2 tekPlus based on ISO 27001 and ISO 27002
  • hosted in Germany

Secure Access Protection and CCTV Monitoring

Our hosting and collocation customers benefit from extensive alarm systems and security arrangements, implemented to ensure the safety of both hardware and data in the best possible way. Entrances and server rooms are monitored by CCTV 24 hours a day on 365 days a year. A modern access control system ensures that only persons that are authorised to do so can enter. In addition, regular control inspections are carried out.

Infrastructure

Besides a stable and failure-free infrastructure we also offer state-of-the-art monitoring systems. Our entire business-critical IT infrastructure is administered and checked using monitoring systems that are fit for purpose.

On top of that all critical internal areas are monitored by security cameras. At any given point in time all essential components and critical values can thus be checked on site in minute detail – from the power supply and cooling right down to security and functionality of the IT systems.

Fire Protection

Numerous system-specific and organisational measures have been implemented to prevent fire hazards or to stop a potential fire from spreading. The data centers are equipped, amongst other things, with fire alarm systems and early fire detection systems on ceilings and floors coupled with a direct link to the local fire brigade, smoke alarms as well as camera-based early fire detection.

TÜV Certification

Our data centers are certified by TÜV Saarland. The tests are carried out in accordance with BSI IT Grundschutz, BITKOM, TIA 942 as well as ISO 27001 ans ISO 27002 on the basis of the present TÜV Saarland requirements catalog. This type of verification is done at regular intervals and attests safety in terms of the building and the technology in use, but also attests the Keyweb data centers optimized organisation.

Hosted in Germany

Webhosting by Keyweb grants the reliable standard of Germany's Federal Data Protection Act referring the security of your data. Your data and software are hosted exclusively in our data centers in Germany and also your hosting contract is valid under German law. No data retention, no intrusion into your privacy, no disclosure of your personal information. Extensive technical and organizational security measures as well as strict consideration and compliance with the new EU Data Protection Regulation form the basis for ensuring the safe handling of your sensitive data. Please refer to our privacy policy for further details on data protection at Keyweb AG.

Network

  • 80 Gbit multiredundant backbone-net
  • switches and routers by market leader Cisco
  • flat networkhierarchy for optimal latency and performance
  • best possible design of uplinks allows guaranteed usable bandwidth

Rack Connection

The network infrastructure of the racks is set up following stringent security guidelines.Each server rack is directly connected to the core network. So that a distinct physical separation can of the individual data streams can also be achieved, separate networks for backups and the respective server and cluster systems were created additionally. With the aid of a permanent monitoring of the individual network segments it is for instance possible to detect DoS attacks immediately and to isolate the respective network areas without delay.

Switch & Router

In the server’s core area we use exclusively quality hardware from the market leader, Cisco, which stands up to even the greatest service demands.The flat network hierarchy ensures optimal latency and performance capacity. Through the redundant use of the router we are enhancing system stability of the central network components. An optimised arrangement of uplinks guarantees a usable bandwidth.

External Connections

Keyweb's data centers provide a high-performance, multi-redundant Internet backbone with an 80 Gigabit external connection. Our network connection consists of direct connections to DE-CIX, euNetworks, B-CIX, Cogent, Core Backbone as well as Vodafone and the world's largest Tier-1 carrier Lumen (formerly Level 3). Various national and international peerings to carriers such as Telefonica, Telia, Cogent, Telekom Austria, Vodafone, Liberty Global and many more ensure that the data always reaches its destination via the fastest route. Thanks to the multiple carrier connection, we achieve maximum availability and fail-safety of the network connection in our data centers, as the data transfer volume can also be routed via the line of another carrier in the event of a fault on one line.

IPv6

With the development of the Internet and the resulting coupling of various types of devices, the number of needed IP addresses rises, while the existing IP addresses are utilized. Since the usual IP addresses with IPv4 standard have already been exhausted, they are extended by the IPv6 address space.Also Keyweb has adapted its hosting lines accordingly and can execute a smooth transition for you. All offers of Keyweb AG support the new protocol and all customer sites are still additionally accessible in IPv4. Hence, a smooth transition to the larger address space of IPv6 is ensured.

Your benefits:

  • larger address range
  • faster publication of the IPv6 addresses

Power

  • two separate and independend power supplies (a+b)
  • arrangements for interruption-free power supply
  • diesel generators for backup power supply
  • 100 % eco-power

Dual Electricity Supply

The infrastructure of the electricity supply for our data centers has been designed in such a way that even in emergencies we can guarantee the highest IT system stability thanks to continuous electricity supplies to our data centers. To this end all racks are protected with 16 amps and are connected to two separate and independent electric circuits (a+b).

Uninterruptible Power Supply (UPS)

To ensure the power supply of the data center and safeguard against any potential interruptions to the power supply high-performance UPS systems come into play, which feature high power quality, effectiveness and redundancy.

Diesel Generator

The UPS systems are backed up by Deutz diesel generators.In the event of an external power cut the generators spring into action within a few seconds delivering a peak performance of 500 kVA and take over the power supply of the data center until normal electricity supply is restored.

KeyEco – Green Hosting

We operate an environmentally friendly and CO2-neutral hosting.We use 100% green power produced from hydropower to run our Keyweb data centers. From an ecological point of view this type of renewable energy is regarded as one of the most eco-friendly options of sourcing electricity.

Air-conditioning

  • N+1 redundant cooling infrastructure
  • Precision air-conditioning cabinets of the new generation
  • principle of cold/warm corridors
  • eco-friendly and energy-saving climate systems

Cooling cycle

We rely on air-conditioning systems from the quality manufacturer RC-Group for the air-conditioning of our data centers. The MAXIMO series represents liquid chillers with free cooling for using the outside air as a cooling medium. These high-efficiency systems are among the most environmentally friendly and energy-saving on the market.

The free cooling of these liquid chillers was first developed by RCGROUP in the 1970s. Today's design is the result of 30 years of experience in this segment. With these liquid coolers, significant energy savings of approx. 45 % are achieved in cooler climate temperature zones.

Cooling cabinets

For the trouble-free operation of the Keyweb data centers exact climatic conditions are a must in order to safeguard high operational reliability. For this reason we use only the latest precision cooling cabinets. They regulate temperature and humidity in tight tolerance ranges, thereby creating optimal conditions for our server rooms. Thanks to free-running rear-curved ventilators we are able to reduce energy consumption by 30 %. Adding EC fans further reduces electricity consumption by up to 65 % in comparison with using a three phase motor.

Principle of cold/warm cycles

The principle of cold and warm cycles means that the cooling cycles in the immediate vicinity of the server can circulate with optimal efficiency. To achieve this not all servers are facing in the same direction. Instead cycles alternate, either on the front or the rear. Separating the cold and warm air flows results in a more efficient air conditioning, as now not the entire ambient air in the room but only the warm air flows have to be cooled. The result is a further cut in energy consumption. The use of cold aisle containment and dual flooring in addition prevents warm ambient air from entering any cycles.

Fail-safe cooling infrastructure

The technical equipment and servers in our data centers are well-maintained and protected by taking the appropriate precautionary measures. The primary cooling infrastructure is N+1 redundant and is linked to the management facilities of the data centers. This way we can guarantee a stable climate cycle at all times.