Simply log into the customer menu and request help with your hosting or server product.
Simply log into the customer menu and request help with your hosting or server product.
Do you have a specific question about your server systems or need technical help? Feel free to contact our IT specialists directly. We offer professional support around the clock.
If you need our support, simply follow these steps and you will receive a reply directly from our professional support team after a short time:
* Why log in for support?
By your login in our customer menu, we ensure that no unauthorised person contacts us and gains access to your data on the products you use.
particularly fast and convenient transmission of your questions
prompt delivery of the ticket to the best contact person for your request at Keyweb
very fast processing and response
you can view and complete your request at any time
each processing step is always comprehensible for all those involved
Compliance with strict data protection criteria
You would like to contact us additionally after creating a ticket?
Please have the corresponding reference number of your ticket ready.
You don't have an internet-capable device at hand right now? Call us on +49 361/6 58 53 0 and we will open a ticket for your request. In addition to an existing ticket, you can also speak to one of our IT specialists in person if you wish.
Free standard support
Service Level Agreements assure you of guaranteed and fast support and IT services at all times. Find out more about our guaranteed response and recovery times and the minimum availability of your IT infrastructure.
In addition to Keyweb Hosting Support, you will find in the customer menu
Answers to frequently asked questions about server administration, as well as registration, installation and many other topics. You may already find the information you are looking for here.
